So my reply said that nothing changed on our end and that his phone suddenly not working like he expects is thus attributable to his phone and not our system. So that flew him off the handle, saying it’s ridiculous he has to get with us and that it’s kind of childish and not necessary.
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Well, he hooked up his new phone and it asks for a utility to be downloaded and installed. The reason he was irate was he just got a new cellphone and with his old cellphone he was able to hook it up to his laptop and transfer photos. So me and my coworker - the only two guys maintaining the Windows environment right now from sysadmin to service desk due to retirements - received an email today about a user who was irate that he ‘had to ask for IT to come down to enter a password every time something had to be installed. Now I stomp up to marketing "How long has this been going on?" "How many people have access to these account credentials?": The answer? Marketing wanted to share docs with an outside firm and they have trouble using OneDrive. I immediately go to the department head's office to ask how long they have been using a shared google drive, and why they did not use an office application like OneDrive or Sharepoint. The new email is the account information for and includes the password in plaintext. We have no organizational control over gmail accounts.Īs I am typing up an email to inform the misguided (confused?) user of our policy that only Office365 should be used for workplace productivity, another email lands in my inbox.
#Best buy windows server 2012 r2 how to
This morning I get an email asking how to merge a google sheet into another user's shared folder. I have been working at my job for less than a year. I am one of two members of an internal IT department at a small non-profit.
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I always read posts about sysadmins who are dealing with nightmare scenarios, and I feel thankful that I have not had to deal with that kind of thing.